Having used MS 5 & MS 6, (a long time customer) our upgrade to MS 7 is disappointing, and MS 7 is unworkable for us for the following reasons. With Media Shout 7, they've made text entry cues very easy. = a poor business practice that will discourage long term customer base. IOW, you have to purchase this new product to see what is in it, but with a no return policy if it will not meet your needs. And disappointing that they will not refund the upgrade purchase cost for an admitted deficient product. Very disappointed that they failed to carry over key working features of MS 6 to their new product MS 7. Has been very good over the years until now.